By phone
Canada and the U.S.: 1 844 838-0808
For calls from outside Canada and the U.S.: 1 514 906-3250
Telephone service operating hours
- Monday: 8:00 a.m. to 4:30 p.m.
- Tuesday: 8:00 a.m. to 4:30 p.m.
- Wednesday: 9:30 a.m. to 4:30 p.m.
- Thursday: 8:00 a.m. to 4:30 p.m.
- Friday: 8:00 a.m. to 4:30 p.m.
Telephone service is not available on statutory holidays.
Respect and courtesy
At CNESST, you are entitled to courteous, efficient and professional service. In return, our employees are entitled to respect. No form of threat, violence or discrimination will be tolerated.
Make sure you have the following information on hand:
For an employer’s file
- Quebec enterprise number (NEQ) or legal entity number (ENL)
For workers who benefit from the For a Safe Maternity Experience Program, the date of the event is the issue date indicated on the Certificat visant le retrait préventif et l'affectation de la travailleuse enceinte ou qui allaite inscrite sur ce certificat.
Online
You can send us your questions using the online request for information form.
Online request for information