CNESST flexibility measures for employers and workers in response to COVID-19

To help clients during the coronavirus (COVID-19) situation, the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) is introducing special flexibility measures.

The CNESST will be flexible toward clients and will be lenient regarding deadlines prescribed by law for fulfilling an obligation. This measure does not, however, include obligations with respect to compliance with occupational health and safety rules, which must continue to apply, especially in the current situation.

Note that services relating to the eligibility of employment injuries, payment of income replacement benefits and the reimbursement of expenses are a priority and are maintained.

As of March 20, 2020 and until further notice:

  • employers have until August 31, 2020 to pay the amount indicated on their Statement of Account for their CNESST premiums. In addition, no penalties or interest will be charged during this time;
  • the deadline for filing the 2019 Statement of Wages has been extended. Employers have until June 1, 2020 to file their Statement of Wages;
  • there will be leniency with respect to deadlines for filing complaints, for example for providing documents required for an investigation;
  • the notification of notices of offence for offences against the laws enforced by the CNESST is being limited to allow us to take action in serious situations, in particular in the event of a serious or fatal accident;
  • the enforcement of orders has been suspended, is being limited to cases of force majeure or has been interrupted;
  • the transmission of letters of formal notice has been suspended or is being limited to cases of force majeure;
  • the filing of certificates of non-payment has been suspended or is being limited to cases of force majeure;
  • we are asking our clients to primarily use our online services:
  • for suppliers who must produce an invoice for the CNESST, the 180-day billing period prescribed in the Regulation respecting medical aid will be calculated from the date the special measures implemented by the government are lifted. At the appropriate time, the CNESST will inform professional orders and associations of the exact start date of the calculation;
  • there will be no penalty for workers who were unable to keep their appointments for treatment (medical follow-up, physiotherapy, etc.). The CNESST will take the recommendations of professional orders and associations into account;
  • reimbursement of telemedical and telerehabilitation treatments, for example by telephone or online, is authorized;
  • the procedure for processing applications filed under the “For a Safe Maternity Experience Program” has been streamlined to facilitate access and protect the health of pregnant workers and their unborn or breastfed child. A pregnant or breastfeeding worker may stop working even before they have seen their doctor, under certain conditions, if there is a risk of exposure to COVID-19.

The CNESST is taking all necessary measures to safely maintain its core activities and is focusing on activities that have the greatest impact on its client services.

Note that the CNESST is monitoring the situation by the hour and may introduce other flexibility measures if necessary.

Find out more​

For more information about the coronavirus, you can consult: